Mike Maiorana

Initiator
DISC Type : Di

Vice President - Public Sector at Medallia

Washington DC-Baltimore Area, United States

Overview

Mike Maiorana is the Vice President of Public Sector at Medallia, leveraging over 20 years of experience to help government agencies enhance performance. His career includes senior leadership roles at Verizon and Persado. He holds a BS from Rutgers University and an MBA from Montclair State University, with colleagues describing him as a visionary and natural leader.

Driven by a passion for public service, Mike has dedicated his career to businesses that positively impact society and support government missions. He is a vocal advocate for veterans and has been involved with organizations like the USO. His fathers military and police background instilled in him a deep-seated commitment to serving the country.

He built and led the Verizon Wireless federal government team from scratch, establishing it as the leading wireless provider to the U. S. government.

Personality Overview

Impact-Oriented

Conviction Driven

Confident

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Public Sector CX
His entire career is focused on improving government effectiveness and the experiences of citizens and government employees, a core mission at Medallia.
Veterans Support
He actively posts in support of veterans and has served on the board of USO-Metro, reflecting a personal commitment to serving those who have served.
AI in Government
In previous roles, he has focused on using AI-powered content to improve mission delivery and citizen engagement for government agencies.

Media Appearances

Mike Maiorana Brings Industry Experience to Medallia's CX, EX Goals. Featured in Washington Exec

See Now

Work History

10-2022
Vice President - Public Sector at Medallia
1-2021 - 9-2022
Senior Vice President at Persado
9-2013 - 12-2020
Senior Vice President - Public Sector at Verizon Business
9-2008 - 8-2013
President - DC, Maryland, Virginia Region at Verizon
9-2003 - 8-2008
Vice President - Federal Sales and Operations at Verizon

Education

BS from Rutgers University
MBA from Montclair State University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Washington DC-Baltimore Area, United States Job Level : Senior Designation : Vice President - Public Sector at Medallia
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Mike

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Mike take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Mike

Personality Compatibility


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