Mike Sackman

Energizer
DISC Type : I

Chief Technology Officer at Coles Group

Australia

Overview

Mike Sackman is a senior technology executive with over 30 years of experience as a CIO and CTO for major retailers like Coles Group, John Lewis Partnership, and Waitrose. Specializing in data-driven strategy and technology-enabled transformation, the Brunel University graduate recently concluded his role as CTO at Coles Group.

Outside of his corporate career, Mike has a strong connection to the sporting world, particularly horse racing. He serves as a Non-Executive Director for The Jockey Club and is a committee member at Kempton Park Racecourse, blending his strategic skills with his passion for the sport.

He holds a board-level position as a Non-Executive Director for The Jockey Club, one of the UKs most prestigious horse racing organizations.

Personality Overview

Big Picture Person

Informal

Full Of Energy

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Retail Technology
He has spent decades as a CIO and CTO for top retailers like Coles Group and John Lewis, shaping their technology infrastructure and consumer-facing strategy.
Data & AI Strategy
His recent work at Coles involved maximizing data value and supporting the rollout of tools like ChatGPT Enterprise, showing a focus on modern AI applications.
Digital Transformation
He has a history of leading multi-million-pound change portfolios and driving the growth of digital customer relationships for major retail brands.

Media Appearances

Coles Group CTO is leaving after a year. Featured in iTnews

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CTO and technology veteran Mike Sackman set to depart grocery retailer Coles Group and return to native UK. Featured in Retail Tech Innovation Hub

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Work History

3-2025
Chief Technology Officer at Coles Group
2023 - 3-2025
Company Director at MSKA Ltd
1-2021 - 3-2025
Non Executive Director at The Jockey Club
11-2019 - 11-2022
Group CIO at John Lewis Partnership
2016 - 11-2019
CIO at Waitrose

Education

1984 - 1989
2:1 BSc (Hons) from Brunel University of London

More Information

Social Presence :

Prographics :

Exp : 37 Location : Australia Job Level : Leadership Designation : Chief Technology Officer at Coles Group
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mike

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mike take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Mike

Personality Compatibility


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