Mindy Eddy in

Mindy Eddy

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Vice President, Professional Services at Pindrop
📍 Salt Lake City Metropolitan Area, United States

Mindy Eddy is the Vice President of Professional Services at Pindrop, with extensive global experience in the CCaaS industry. She specializes in go-to-market delivery and operational excellence, holding a Lean Six Sigma Black Belt. Colleagues describe her as a compassionate, collaborative, and action-oriented leader.

Her professional services teams have consistently broken industry records for hyper-fast deployments and high customer satisfaction.

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Current Role
Vice President, Professional Services
Location
Salt Lake City Metropolitan Area, United States
Personality Overview

How Mindy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mindy cares about

Professional Services
Leads global professional services, focusing on go-to-market delivery offerings, implementation, and support for Pindrop.
Customer Experience
Described as "customer obsessed, " her teams consistently achieve enviable customer satisfaction scores through high-quality service.
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Career

Work history

9-2023
Vice President, Professional Services
Pindrop
8-2020 - 9-2023
Vice President, Global Professional Services
Talkdesk
5-2019 - 8-2020
Senior Director, Professional Services
Talkdesk
5-2018 - 5-2019
Director, Fulfillment Operations
Rocket Lawyer
7-2016 - 5-2018
Director, Services Operations
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In the press

Media appearances

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Education
2005 - 2010
Bachelor of Business Administration (BBA)
Weber State University
2015 - 2015
Lean Six Sigma Black Belt
Villanova University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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