Mitch House

Questioner
DISC Type : c

Key Account Manager at Cintas

Easley, South Carolina, United States

Overview

Mitch House is an experienced Key Account Manager at Cintas with a significant history of progressing through various leadership roles within the company, including Plant Manager, Branch Manager, and Operations Manager. A graduate of Limestone University with a Bachelor of Business Administration, he is adept at operations management and strategic planning.

Personality Overview

Cautious & Analytical

Price-Sensitive

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Operations Management
His career at Cintas includes roles as Plant Manager and Cleanroom Operations Manager, demonstrating a deep background in operational oversight and efficiency.
Customer Retention
Currently a Key Account Manager, his focus is on managing business relationships and ensuring customer satisfaction and retention, a skill noted in multiple roles.
Leadership & Coaching
Throughout his career as a Service, Plant, and Branch Manager, he has consistently been involved in team management, coaching, and mentoring staff.

Media Appearances

Mitch has no verified media appearances

Work History

6-2023
Key Account Manager at Cintas
12-2021 - 6-2023
Branch Manager at Cintas
9-2018 - 2-2022
Cleanroom Operations Manager at Cintas
7-2015 - 9-2018
Plant Manager at Cintas
6-2013 - 7-2015
Service Manager at Cintas

Education

2002 - 2006
Bachelor of Business Administration (B.B.A.) from Limestone University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Easley, South Carolina, United States Job Level : Middle Designation : Key Account Manager at Cintas
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Insights For Selling To Mitch

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mitch is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Mitch

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mitch move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Mitch take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Mitch

Personality Compatibility


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