Mohamed Abdalla Elsayed

Sharpshooter
DISC Type : CD

Regional Customer Success manager – KSA Market at Disprz

Riyadh, Saudi Arabia

Overview

Mohamed is a Regional Customer Success Manager at Disprz, specializing in driving client adoption and strategic growth in the KSA market. With over five years of experience in eLearning and SaaS LMS, he is adept at managing the entire customer lifecycle. Colleagues describe him as hardworking, cooperative, and intelligent.

He is dedicated to continuous learning, recently completing certifications in Customer Experience Journey Mapping and Value Realization best practices. Mohamed follows major tech firms like Oracle and Microsoft and actively engages with topics concerning the future of work and workforce transformation.

He was awarded Classeras Golden Award as the top customer success manager for the Egypt region.

Personality Overview

ROI Driven

Thorough Evaluator

Rigorous & Demanding

They respond better to strong and respectful interactions.  More than the product, they care about the effectiveness of the product. They are very proud of what they do.

Topics They Care About

Client Adoption
His current role at Disprz is strategically focused on driving client adoption, engagement, and business growth, particularly within the KSA market.
eLearning Success
He collaborates with L&D teams to ensure clients achieve impactful business outcomes and high user engagement with the Disprz SaaS LMS platform.
AI in L&D
He actively shared content about the Disprz SkillScape 2025 symposium, which centered on AI's role in reshaping the future of skills and learning.

Media Appearances

Mohamed has no verified media appearances

Work History

10-2025
Regional Customer Success manager – KSA Market at Disprz
1-2023 - 10-2025
Customer Success Manager at Disprz
8-2020 - 12-2022
Customer Success Manager at Classera
12-2019 - 8-2020
Customer Support Specialist at Qorrect
7-2018 - 9-2019
Information Technology Help Desk at Egyptian Armed Forces

Education

3-2021 - 9-2021
English Language and Literature from AUC - School of Continuing Education
2013 - 2017
Bachelor's degree from Higher Technological Institute

More Information

Social Presence :

Prographics :

Exp : 7 Location : Riyadh, Saudi Arabia Job Level : Middle Designation : Regional Customer Success manager – KSA Market at Disprz
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Insights For Selling To Mohamed

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Speak about competitive differentiation that your product offers
  • Be respectful but crisp

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not spend too much time focusing on product tech or features
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mohamed is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mohamed

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Mohamed move?

  • They can take decisions very fast if you manage to convince them.
  • Can Mohamed take some risk or not?

  • The risks don’t matter much to them.

You And Mohamed

Personality Compatibility


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