Mohit Balani in

Mohit Balani

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Dy. Director - Customer Success at SMARTBRIDGE KONNEXIONS PVT LTD
📍 Delhi, India

Mohit is a telecom professional with over five years of experience, currently serving as Dy. Director of Customer Success at Smartbridge Konnexions. He specializes in managing large-scale VoIP and A2P messaging projects, focusing on strengthening partnerships with MNOs and enterprise clients. He holds a Bachelor of Commerce from Delhi University.

He shows a keen interest in effective leadership, expressing admiration for visionary business figures. Mohit is also dedicated to team building and talent development, actively recruiting for his A2P messaging team to foster operational excellence and growth within the company.

Unique fact: Mohit describes his specialty as helping voice and messaging carriers connect with "High Hanging Fruits."

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Experience
5 Years
Current Role
Dy. Director - Customer Success
Job Level
Mid-senior
Location
Delhi, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mohit cares about

Carrier Relations
His experience is centered on developing and managing relationships with MNOs and MVNOs to drive revenue and manage large-scale telecom projects.
A2P Messaging Growth
He is actively hiring for his A2P SMS and messaging team, signaling a clear focus on expanding business in this specific telecom sector.
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Career

Work history

1-2025
Dy. Director - Customer Success
SMARTBRIDGE KONNEXIONS PVT LTD
6-2023 - 1-2025
AVP - Business Process
SMARTBRIDGE KONNEXIONS PVT LTD
2-2022 - 6-2023
Deputy Manager - Business Process
SMARTBRIDGE KONNEXIONS PVT LTD
9-2020 - 2-2022
Carrier Relations & HR Manager
SMARTBRIDGE KONNEXIONS PVT LTD
In the press

Media appearances

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Education
Bachelor of Commerce - BCom
Delhi University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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