Mohit Balani

Collaborator
DISC Type : si

Dy. Director - Customer Success at SMARTBRIDGE KONNEXIONS PVT LTD

Delhi, India

Overview

Mohit is a telecom professional with over five years of experience, currently serving as Dy. Director of Customer Success at Smartbridge Konnexions. He specializes in managing large-scale VoIP and A2P messaging projects, focusing on strengthening partnerships with MNOs and enterprise clients. He holds a Bachelor of Commerce from Delhi University.

He shows a keen interest in effective leadership, expressing admiration for visionary business figures. Mohit is also dedicated to team building and talent development, actively recruiting for his A2P messaging team to foster operational excellence and growth within the company.

Unique fact: Mohit describes his specialty as helping voice and messaging carriers connect with "High Hanging Fruits."

Personality Overview

Consensus Builder

Appreciative

Fair-minded

They are more likely to go for proven solutions.  Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Carrier Relations
His experience is centered on developing and managing relationships with MNOs and MVNOs to drive revenue and manage large-scale telecom projects.
A2P Messaging Growth
He is actively hiring for his A2P SMS and messaging team, signaling a clear focus on expanding business in this specific telecom sector.
Talent Recruitment
Demonstrates a commitment to building strong teams by publicly seeking self-driven candidates with strong account management and analytical skills.

Media Appearances

Mohit has no verified media appearances

Work History

1-2025
Dy. Director - Customer Success at SMARTBRIDGE KONNEXIONS PVT LTD
6-2023 - 1-2025
AVP - Business Process at SMARTBRIDGE KONNEXIONS PVT LTD
2-2022 - 6-2023
Deputy Manager - Business Process at SMARTBRIDGE KONNEXIONS PVT LTD
9-2020 - 2-2022
Carrier Relations & HR Manager at SMARTBRIDGE KONNEXIONS PVT LTD

Education

Bachelor of Commerce - BCom from Delhi University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Delhi, India Job Level : Mid-senior Designation : Dy. Director - Customer Success at SMARTBRIDGE KONNEXIONS PVT LTD
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Insights For Selling To Mohit

During A Call Or A Meeting

DO's

  • If possible, involve their colleagues in the sales process
  • Show them how they look good by making this decision
  • Summarize the key points at the end of the conversation

DONT's

  • Don’t sound very transactional
  • Don’t push them to make decisions very fast, let them take their time
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mohit is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Mohit

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Mohit move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Mohit take some risk or not?

  • It is unlikely that they will take many risks.

You And Mohit

Personality Compatibility


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