Monica Yeung

Examiner
DISC Type : sc

Americas Utilities Consulting - US, Canada and Latin America at Accenture

Greater Chicago Area, United States

Overview

Monica Yeung is a Senior Management Consulting Executive at Accenture with over 25 years of experience, leading the Americas Utilities Consulting practice. Described as passionate and dedicated, she specializes in business modernization and the Net-Zero transition. She holds a degree in Economics and International Relations from Michigan State University.

Her specific passion within the utilities sector is improving field operations by keeping employees safe, enhancing their situational awareness, and equipping them with the right digital tools.

Personality Overview

Overcautious

Late Adopter

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Utilities Transformation
Leads Accenture's practice focused on helping utilities modernize business operations, enhance customer experiences, and reinvent themselves in a dynamic environment.
Net-Zero Transition
Oversees solutions that help clients achieve their Net-Zero transition goals in a reliable and sustainable way.
Field Operations Safety
States a personal passion for keeping field employees safe and providing them with the right tools in their "digital toolbelt".

Media Appearances

Monica has no verified media appearances

Work History

8-2000
Americas Utilities Consulting - US, Canada and Latin America at Accenture

Education

1995 - 2000
Economics and International Relations from Michigan State University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Chicago Area, United States Job Level : N/A Designation : Americas Utilities Consulting - US, Canada and Latin America at Accenture
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Insights For Selling To Monica

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monica is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Monica

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Monica move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Monica take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Monica

Personality Compatibility


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