Mostafa Elezali

Enthusiast
DISC Type : i

Driver at Serco

United Kingdom

Overview

Mostafa is a dedicated customer service professional with a unique background in security management and VIP sales. His experience includes leading security teams and advising VIP customers at Porsche, demonstrating strong skills in client relations, risk mitigation, and meeting sales targets. He holds a degree from Alexandria University and is bilingual.

His career path showcases notable adaptability, having successfully transitioned from a Head of Security position to a high-end customer-facing role in the luxury automotive industry.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

VIP Customer Experience
His role at Porsche involved dealing with VIP customers to provide the ultimate shopping experience and handle queries in a professional manner.
Security Management
Served as Head of Security at BHF, where he supervised the security team, managed vendor relationships, and was responsible for risk assessment.
Client Relationships
His profile highlights a proven ability to establish and maintain excellent communication and relationships with a diverse range of clients.

Media Appearances

Mostafa has no verified media appearances

Work History

2-2025
Driver at Serco
1-2025
Customer Support & Security Officer at Rossi Security
2-2024 - 10-2024
Customer guest and security at The Westgrove Group
11-2019 - 11-2022
Head of Security at BHF
7-2016 - 9-2018
customer service & Sales Advisor at Porsche AG

Education

9-2009 - 9-2012
Bachelor's degree from El Nasr Boys' School
9-2008 - 9-2012
Associate's degree from Alexandria University

More Information

Social Presence :

Prographics :

Exp : 9 Location : United Kingdom Job Level : N/A Designation : Driver at Serco
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Insights For Selling To Mostafa

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mostafa is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mostafa

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Mostafa move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Mostafa take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mostafa

Personality Compatibility


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