Mujib Shah

Critic
DISC Type : C

Sales Engineer at Mitel

Mississauga, Ontario, Canada

Overview

Mujib Shah is a seasoned Sales Engineer at Mitel with decades of experience in the telecom and networking sector. He excels in designing and implementing a wide range of solutions, including VoIP, PBX, and contact centers. Mujib recently earned a Project Management certificate from the University of Toronto, complementing his extensive technical background.



He has deep expertise across numerous platforms, including Avaya, NEC, and Nortel, focusing on delivering solutions that protect customer investments.

Personality Overview

Information Seeker

Critic

Negotiator

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others.

Topics They Care About

AI in Customer Experience
He frequently shares content about Mitel's AI-assisted, omnichannel customer experience platforms, showing a strong interest in modern CX solutions.
Modernizing Contact Centers
Focuses on helping businesses move from outdated systems to modern, AI-powered solutions to enhance efficiency and customer satisfaction.
Hybrid Communications
Shares insights on Mitel's strategy and the industry's shift towards flexible, hybrid communication models for businesses.

Media Appearances

Mujib has no verified media appearances

Work History

9-2022
Sales Engineer at Mitel
6-2013 - 1-2019
Project Manager Telecom at Digitcom Inc
4-2013 - 6-2013
International Telephone Products Ltd at ITP
1-2013 - 9-2022
Sales Engineer at Digitcom Inc
2013 - 2013
Telecom at International Telephone Products LTD.

Education

2017 - 2018
Certificate from University of Toronto Mississauga
Education details unavailable from Avaya university

More Information

Social Presence :

Prographics :

Exp : 22 Location : Mississauga, Ontario, Canada Job Level : Mid-senior Designation : Sales Engineer at Mitel
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Insights For Selling To Mujib

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mujib is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mujib

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mujib move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Mujib take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Mujib

Personality Compatibility


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