Mzati Kapalamula, MSIM, PSM, PSPO

Critic
DISC Type : C

Senior Principal Product Manager at West Monroe

Chicago, Illinois, United States

Overview

Mzati is a Senior Principal Product Manager at West Monroe, specializing in AI-enabled digital strategies and agile methodologies. With over 15 years of experience, he excels at aligning technology with business objectives across the full product lifecycle. He holds a Master of Science from Syracuse University.

He is actively involved in his community, dedicating time to youth mentorship. For three consecutive years, he has hosted the West Monroe business challenge in partnership with Big Brothers Big Sisters of Metropolitan Chicago, helping high school students develop and present innovative ideas.

He is a recent graduate of West Monroes selective Lead 360 program, focusing on authentic leadership and strategic influence.

Personality Overview

ROI Driven

Objective Thinker

Information Seeker

They prefer to do logical analysis and value evidence over emotions.  They enjoy working alone and do not rely on others very often. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Strategic AI Adoption
He emphasizes that AI must align with people, processes, and corporate strategy, not just serve as a checkbox technology, to accelerate business value.
Youth Mentorship
He actively supports high school students by hosting an annual business challenge with Big Brothers Big Sisters of Metropolitan Chicago.
Agile Process Innovation
He is exploring ways to transform Program Increment (PI) planning from a tedious documentation process into a more dynamic, agent-driven workflow focused on problem-solving.

Media Appearances

Mzati has no verified media appearances

Work History

2-2024
Senior Principal Product Manager at West Monroe
4-2021 - 2-2024
Principal Product Manager at West Monroe
5-2020 - 4-2021
Product Owner / Product Manager at FINRA
1-2017 - 5-2020
Technology Business Analyst at Cystic Fibrosis Foundation
8-2016 - 12-2016
Business Analyst at Celerity

Education

2018 - 2019
Master of Science - MS from Syracuse University
2018 - 2019
Certificate of Advanced Study from Syracuse University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Chicago, Illinois, United States Job Level : Mid-senior Designation : Senior Principal Product Manager at West Monroe
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Insights For Selling To Mzati

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be formal and objective, they will appreciate it more
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mzati is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Mzati

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Mzati move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mzati take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mzati

Personality Compatibility


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