Natalia Von Oertel in

Natalia Von Oertel

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Founder at Customer Success LATAM
📍 Argentina

Natalia von Oertel is a seasoned Customer Success consultant specializing in helping US-based companies expand into Latin America. She founded Customer Success LATAM, the regions first professional community for CS professionals. She holds a Bachelors Degree in International Business from Universidad de Ciencias Empresariales y Sociales.

Outside of work, Natalia is a dedicated mother and a strong advocate for women in business, actively participating in the Argentina Forum of Executive Women. She is a ballet enthusiast and also enjoys traveling and skiing with her family, taking annual trips to the slopes.

She founded Customer Success LATAM, the first professional community for Customer Success experts in Latin America.

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Experience
5 Years
Current Role
Founder
Job Level
Leadership
Location
Argentina
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Natalia cares about

Customer Success
Her entire career is focused on this field. She founded a CS consultancy, runs the largest CS community in LATAM, and is a frequent podcast guest on the topic.
LATAM Market Entry
Her professional focus is on creating strategic pathways for US-based companies to successfully expand their operations and customer base into Latin America.
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Career

Work history

3-2024
Founder
Customer Success LATAM
9-2023
Member in Argentina Forum of Executive Woman
FAME
5-2023
Customer Value Generator Consultancy - Holistic Program
Natyvonoertel LLC
1-2023
WLD LAC Chair (Women Leadership Development)
Qualtrics
12-2021
Head Customer Success South America
Qualtrics
In the press

Media appearances

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Education
2010 - 2012
Bachelor Degree in International Business
Universidad de Ciencias Empresariales y Sociales
2006 - 2009
Technician in Foreign Trade
Fundación ICBC
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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