Natalie Chriss (she / her)

Doer
DISC Type : ds

Senior Director, Technology Program Operations at Pandora

Alameda, California, United States

Overview

Natalie Chriss is the Senior Director of Technology Program Operations at SiriusXM + Pandora, where she has had a long and successful tenure. With a background in Research Psychology and a certification in Change Management, colleagues consistently describe her as professional, organized, and proactive.

Outside of her operational leadership, Natalie is passionate about supporting women in technology, having attended events like the Grace Hopper Celebration. Her interests suggest an appreciation for the outdoors, as indicated by her following of brands like The North Face.

She recently achieved a multi-year professional goal by earning her Prosci Change Management certification.

Personality Overview

Strategic Planner

Long-term Focused

Fast-paced

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Change Management
Recently became a Prosci® Certified Change Practitioner, a long-term professional goal she is actively applying in her current role.
Technology Operations
Leads Technology Program Operations, focusing on process improvement and efficiency, such as initiatives that freed up significant time for account managers.
Team Leadership
Has extensive experience managing, coaching, and developing teams responsible for millions in quarterly revenue goals.

Media Appearances

Natalie has no verified media appearances

Work History

2-2023
Senior Director, Technology Program Operations at Pandora
1-2020 - 2-2023
Director, Product Operations at Pandora
9-2018 - 1-2020
Sr. Partner Manager, Partner Operations at Pandora
3-2016 - 9-2018
Sr. Manager, Client Services at Pandora
5-2015 - 3-2016
Client Services Manager at Pandora

Education

2005 - 2007
Bachelor of Arts in Research Psychology from Mills College
Associate Degree in Liberal Studies from Champlain College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Alameda, California, United States Job Level : Senior Designation : Senior Director, Technology Program Operations at Pandora
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Insights For Selling To Natalie

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Natalie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Natalie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Natalie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Natalie

Personality Compatibility


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