Nathan Williams

Commander
DISC Type : D

Owner and Chief Technical Engineer/Architect at ServiceFlux Consulting

Oklahoma City, Oklahoma, United States

Overview

Nathan is a ServiceNow Architect and founder of ServiceFlux Consulting, specializing in enterprise-wide solutions for federal clients. He has a proven record of enhancing efficiency by 90% and reducing incident resolution times by 40%. Colleagues describe him as innovative, collaborative, and possessing deep product expertise.

Outside of his direct project work, Nathan actively engages with his professional community. He leverages his network to connect colleagues with new opportunities, demonstrating a commitment to helping others succeed within the tech industry and fostering a supportive professional environment.

He recently founded his own firm, ServiceFlux Consulting, focusing on ServiceNow Strategic Portfolio Management.

Personality Overview

Candid & Clear

Risk-Taker

Very Quick

They respond better to strong and respectful interactions.  They are very proud of what they do. They are not focused on building rapport and relationships.

Topics They Care About

ServiceNow Architecture
He has over nine years of experience architecting and leading complex ServiceNow solutions across ITSM, ITOM, and SPM for large-scale federal environments.
Federal IT Modernization
His career has focused on architecting solutions for federal agencies, including the U. S. Department of Labor, demonstrating expertise in navigating government projects.
Strategic Portfolio Management
At his new firm, ServiceFlux Consulting, he owns the end-to-end solution architecture for ServiceNow SPM, translating mission requirements into scalable technical designs.

Media Appearances

Nathan has no verified media appearances

Work History

3-2025
Owner and Chief Technical Engineer/Architect at ServiceFlux Consulting
6-2022 - 8-2025
ServiceNow Senior Engineering Lead/Technical Architect at Accenture Federal Services
9-2021 - 6-2022
ServiceNow Platform Lead/Consultant (U.S. Department of Labor) at NuAxis Innovations
2-2019 - 9-2021
ServiceNow Developer (U.S. Department of Labor) at NuAxis Innovations
1-2016 - 2-2019
Information Technology Specialist - U.S. Department of Labor at NTT DATA SERVICES FEDERAL, LLC

Education

2008 - 2012
Education details unavailable from Yukon High School
2023 - 2023
JavaScript from Codecademy

More Information

Social Presence :

Prographics :

Exp : 13 Location : Oklahoma City, Oklahoma, United States Job Level : N/A Designation : Owner and Chief Technical Engineer/Architect at ServiceFlux Consulting
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Insights For Selling To Nathan

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nathan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nathan

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Nathan move?

  • They can take decisions very fast if you manage to convince them.
  • Can Nathan take some risk or not?

  • The risks don’t matter much to them.

You And Nathan

Personality Compatibility


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