Naveen M. in

Naveen M.

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Vice President 2 - Global Lead - Presales, Solutioning & Ops Consulting at EXL
📍 New York, New York, United States

Naveen M. is a Global Lead at EXL, specializing in connecting business strategy with AI-driven operations. He designs "Operational Blueprints" to help organizations scale Agentic AI and digital transformations. He holds a Post Graduate Diploma from Columbia Business School and is described by colleagues as a strategic, thoughtful, and futuristic thinker.

He has authored articles on specialized topics like reimagining debt collections and ensuring operational resilience for the utilities industry.

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Experience
17 Years
Current Role
Vice President 2 - Global Lead - Presales, Solutioning & Ops Consulting
Job Level
Senior
Location
New York, New York, United States
Personality Overview

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Priorities

Topics Naveen cares about

AI-driven Operations
His core focus is on the operational orchestration required to make AI models profitable and bridge the gap between AI capabilities and business outcomes.
Agentic AI Scaling
He specializes in designing the frameworks that allow organizations to scale Agentic AI without the traditional overhead of large human-intensive operations.
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Career

Work history

7-2025
Vice President 2 - Global Lead - Presales, Solutioning & Ops Consulting
EXL
4-2022 - 7-2025
Vice President - Presales, Solutioning & Ops Consulting
EXL
8-2021 - 3-2022
Vice President - Business Transformation
Accenture
7-2017 - 8-2021
Client Solutioning, Transformation & Consulting Lead (Energy & Utilities)
EXL
1-2014 - 6-2017
Assistant Vice President - Quality & Process Excellence, Compliance & BCP at EXL
EXL
In the press

Media appearances

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Education
11-2022 - 3-2023
Education details unavailable
Stanford University Graduate School of Business
2019 - 2020
Post Graduate Diploma in Digital Business
Columbia Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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