Navya Mahajan in

Navya Mahajan

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CX Manager at GSK
📍 Mumbai, Maharashtra, India

Navya Mahajan is a CX Manager at GSK, specializing in omnichannel marketing and digital strategy for the healthcare sector. Leveraging her background as a dentist and a PGDM from the Institute of Management Technology, she focuses on creating innovative engagements for healthcare professionals. Colleagues describe her as reliable, creative, proactive, and dynamic.

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Experience
7 Years
Current Role
CX Manager
Job Level
Middle
Location
Mumbai, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Navya cares about

HCP Engagement
Her stated professional goal is to make engagements with healthcare professionals (HCPs) more fun, innovative, and impactful through digital marketing.
Omnichannel CX
As a Customer Experience (CX) Manager, her work at GSK for ViiV Healthcare revolves around executing effective omnichannel marketing strategies.
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Career

Work history

7-2025
CX Manager
GSK
8-2024 - 7-2025
Project Manager
Docplexus
12-2022 - 5-2024
Project Manager
MediSage
2-2017 - 1-2020
Center Manager
Axiss Dental
4-2015 - 9-2016
Resident Doctor
Fortis Healthcare
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2020 - 10-2022
PGDM
Institute of Management Technology, Ghaziabad
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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