Nevra Heimgartner-Oenal

Critic
DISC Type : C

VP, Global IS Consumer Engagement - CX, Information Systems at ABB

Zurich, Zurich, Switzerland

Overview

Nevra Heimgartner-Oenal is the VP of Global IS Consumer Engagement at ABB, bringing over 18 years of international experience in digital strategy and transformation. She leads global teams focusing on digital channels, user experience, and IT service management. She holds a B. Sc. from the University of Applied Sciences Zürich.

Based on her activity, she appears to have an interest in motorsports, particularly Formula E racing, and has shown enthusiasm for events like the Zurich E-Prix.

She led the team that won a "Best TV Websites" WebAward for ABB TV, the companys global internal video communication channel.

Personality Overview

ROI Driven

Objective Thinker

Critic

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Digital Transformation
Her career spans over 18 years in digital strategy and transformation in leading B2B companies.
Consumer Engagement
Her current role as VP at ABB is focused on Global IS Consumer Engagement and improving the customer experience with IT.
IT Service Management
She leads the global team responsible for the ITSM and ServiceNow platform at ABB.

Media Appearances

Nevra has no verified media appearances

Work History

2-2021
VP, Global IS Consumer Engagement - CX, Information Systems at ABB
3-2014 - 2-2021
AVP, Global Senior Program Manager - Digital Communications at ABB
4-2010 - 2-2014
Global Digital Communications Manager at ABB
1-2008 - 3-2010
Corporate Web Manager, E-Communications Specialist at Sulzer Ltd.
11-2005 - 12-2007
Intranet- & Catalog Coordinator / Master Data Analyst at Zimmer

Education

2005 - 2009
B.Sc. from University of Applied Sciences Zürich
2000 - 2002
Business Administration / Economics from University of St.Gallen

More Information

Social Presence :

Prographics :

Exp : 22 Location : Zurich, Zurich, Switzerland Job Level : Senior Designation : VP, Global IS Consumer Engagement - CX, Information Systems at ABB
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Insights For Selling To Nevra

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nevra is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Nevra

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Nevra move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Nevra take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Nevra

Personality Compatibility


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