Nick Ciardi

Questioner
DISC Type : c

Operations Program Manager at Duolingo

Denver, Colorado, United States

Overview

Nick is a results-oriented operations leader at Duolingo, specializing in scaling, talent acquisition, and program management. He leverages over 10 years of experience in educational partnerships to drive operational strategy and workforce initiatives. He holds a Bachelor of Business Administration from the University of Massachusetts Amherst.

Passionate about global experiences, Nick has lived and worked abroad, including teaching English in Spain. He believes deeply in the power of international education and travel for fostering cultural understanding and personal growth, viewing it as the best decision he ever made.

He has facilitated international language exchange programs for students in both Denmark and Sweden.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to fully evaluate every situation.

Topics They Care About

Workforce Scaling
At Duolingo, he expanded the workforce talent pool by 362% by building high-volume recruitment and management operations.
Educational Partnerships
Managed over 300 employer and university accounts at Denver Public Schools and retained strategic partnerships at EF High School Exchange Year.
International Education
His career includes roles focused on international student placement and he has personally expressed that living abroad was the best decision he ever made.

Media Appearances

Nick has no verified media appearances

Work History

1-2021
Operations Program Manager at Duolingo
9-2020 - 9-2021
Partnerships Manager, Career Development at Denver Public Schools
8-2019 - 5-2020
Strategic Account Manager at EF High School Exchange Year
6-2018 - 7-2019
Account Manager at Guild Education
1-2015 - 6-2017
English Language Teacher at Ministerio de Cultura (España)

Education

Bachelor of Business Administration - BBA from University of Massachusetts Amherst

More Information

Social Presence :

Prographics :

Exp : 9 Location : Denver, Colorado, United States Job Level : Middle Designation : Operations Program Manager at Duolingo
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Nick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Nick take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Nick

Personality Compatibility


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