Nick Coolican-smith is the CRM and Business Information Director at Theramex, with a long career in the pharmaceutical industry, including various management roles at Merck Serono. He demonstrates significant industry leadership as the re-elected Deputy Chair for the British Healthcare Business Intelligence Association (BHBIA).
He successfully led the implementation of a new medical, legal, and regulatory (MLR) review platform at Theramex, which transformed a potential operational setback into a major process improvement.
Nick Coolican-smith
CRM and Business Information Director at Theramex
London, England, United Kingdom
Overview
Topics They Care About
Healthcare BI
Serves as the Deputy Chair of the British Healthcare Business Intelligence Association (BHBIA), actively shaping the strategic direction of the industry's professional body.
Process Improvement
He led a critical project to adopt a new regulatory review platform at Theramex, resulting in faster approvals, stronger compliance, and enhanced cross-functional collaboration.
CRM Strategy
His career progression from CRM Manager to his current Director role at major pharmaceutical companies like Theramex and Merck Serono highlights his deep expertise in this area.
Media Appearances
Nick has no verified media appearances
Work History
5-2018
CRM and Business Information Director at Theramex
3-2015
Technical Excellence Manager EU and Canada at Merck Serono
2000
UK CRM Manager at Merck Serono SA - Geneva
8-1988
CRM Manager at Merck Serono
Education
Nick has no verified education history
More Information
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Location : London, England, United Kingdom
Job Level : Mid-senior
Designation : CRM and Business Information Director at Theramex
