Nick Giannakos

Observer
DISC Type : ic

Director of Customer Service and Retention at Matic

Columbus, Ohio Metropolitan Area, United States

Overview

Nick has no verified overview

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Nick has no verified topics they care about

Media Appearances

Nick has no verified media appearances

Work History

12-2024
Director of Customer Service and Retention at Matic
1-2024 - 12-2024
Senior Manager Customer Service and Retention at Matic
1-2023 - 1-2024
Customer Service Manager at Matic
3-2022 - 1-2023
Manager of Customer Success at Empora Title
8-2021 - 4-2022
Sales Manager at Root Inc.

Education

Master of Business Administration - MBA from Southern New Hampshire University
Bachelor of Business Administration (BBA) from The University of Akron

More Information

Social Presence :

Prographics :

Exp : 11 Location : Columbus, Ohio Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Customer Service and Retention at Matic
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Nick

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • They like to analyze well and then make their decisions.
  • Can Nick take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Nick

Personality Compatibility


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