Nick is a Strategic Customer and Research Manager at South Staffs Water with over 20 years of experience in the construction and utilities sectors. Holding a BEng from the University of Bath, he is recognized for designing and leading customer insight strategies. Colleagues describe him as knowledgeable and hands-on.
Nick dedicates time to professional community development, serving as a committee member for the Chartered Institute of Marketing’s Construction Industry Group (CIMCIG). In this role, he has managed website content and run a quarterly barometer tracking construction industry performance, demonstrating a commitment to his field beyond his primary job.
He recently served as the customer research lead for a project focused on improving water efficiency within diverse faith and cultural communities.
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