Nick Schroer in

Nick Schroer

Visionary · DISC type Ds
Senior Account Executive, Enterprise at Genesys
📍 Greater Minneapolis-St. Paul Area, United States

Nick Schroer is a Senior Account Executive at Genesys, specializing in enterprise CX and contact center modernization. He partners with IT and Operations leaders to improve operating economics using AI-driven orchestration, drawing on his education from the UMN Carlson School of Management. Colleagues describe him as a professional, self-driven leader with strong strategic thinking.

A unique fact about Nick is that he progressed from a General Manager to Vice President and Co-Owner at College Works Painting, showcasing a long-term commitment to growth and leadership early in his career.

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Experience
14 Years
Current Role
Senior Account Executive, Enterprise
Job Level
Middle
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview

How Nick shows up

Direct & Assertive
Risk Tolerant
Big Vision Person

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Nick cares about

CX Modernization
Helps enterprise leaders simplify their CX architecture and move away from legacy systems to improve speed, visibility, and operational outcomes.
AI in Contact Centers
Focuses on turning AI from pilots into scalable enterprise capabilities, discussing concepts like Large Action Models and agentic orchestration.
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Career

Work history

2-2026
Senior Account Executive, Enterprise
Genesys
5-2022 - 2-2026
Executive Director, Digital Sales
TTEC Digital
9-2019 - 2-2026
Owner
Midwest Services Group, LLC
9-2014 - 9-2019
Vice President / Co-Owner
College Works Painting
9-2013 - 9-2014
General Manager of Expansion Markets
College Works Painting
In the press

Media appearances

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Education
Bachelor of Business Administration (BBA)
UMN Carlson School of Management
12-2023 - 4-2024
Digital Leadership Certificate Program
Wharton Online
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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