Nicola Buckley

Evaluator
DISC Type : cds

Executive Vice President Global Service Delivery at Park Place Technologies

Greater Boston, United States

Overview

Nicola has no verified overview

Personality Overview

Hard To Convince

Fast But Analytical

Quality Focused

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Nicola has no verified topics they care about

Media Appearances

Nicola has no verified media appearances

Work History

1-2018
Executive Vice President Global Service Delivery at Park Place Technologies
10-2014 - 12-2017
Senior Director, Global Customer Service, Converged Platforms & Hybrid Cloud at Dell EMC
10-2013 - 10-2014
Senior Director, Global Customer Service EMSD - Midrange at Dell EMC
4-2011 - 10-2013
Director, Global Services Secure Remote Services (IoT, M2M) at Dell EMC

Education

2007 - 2008
MSc from Brandeis University
1995 - 1999
Bachelors from University College Cork

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Boston, United States Job Level : Leadership Designation : Executive Vice President Global Service Delivery at Park Place Technologies
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Insights For Selling To Nicola

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicola is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Nicola

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Nicola move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Nicola take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Nicola

Personality Compatibility


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