Nicola Clague

Trailblazer
DISC Type : ID

Technology Director - Product and Supply Chain at Woolworths Group

Australia

Overview

Nicola Clague is a Group Technology Executive at Woolworths Group with over 15 years of leadership experience across retail, insurance, and banking. She specializes in bridging the gap between business and technology, driving digital and AI transformations. Nicola holds a Postgraduate Diploma from the University of Cape Town.

She led the development and delivery of Woolworths’ "Smart Store" strategy, integrating AI and vision systems to enhance store safety and efficiency.

Personality Overview

Informal

Achievement-Oriented

Persuasive

They prefer to ensure that they are in control of the situation.  They are more likely to accept new and exciting technologies. They will fight for you if they come to believe in you.

Topics They Care About

AI in Retail
Spearheaded Woolworths' "Smart Store" strategy, implementing AI and computer vision systems to innovate the customer experience and improve operational efficiency.
Supply Chain Tech
Leads the technology strategy for product and supply chain, focusing on digital innovation, scalable architecture, and operational resilience to support business goals.
Digital Transformation
Her career is focused on leading large-scale transformation by aligning technology with business strategy to drive sales, productivity, and customer-centric solutions.

Media Appearances

Nicola Clague - Technology Director - Product And Supply Chain at Woolworths Group | The Org. Featured in The Org

See Now

Woolworths shuffles its leadership as it looks beyond supermarkets. Featured in The Age

See Now

Work History

3-2023
Technology Director - Product and Supply Chain at Woolworths Group
11-2021
Executive Leadership - Group Technology Executive Team & Big W Exco at Woolworths Group
11-2021 - 3-2023
Technology Director: Replenishment, Product & Logistics at Woolworths Group
5-2018 - 10-2021
GM – Product and Value Chain Technology | Smart Stores | Head of Stores Digital Transformation at Woolworths Group
1-2014 - 5-2018
Technology Executive, Stores Technology and Product and Planning Technology at Woolworths

Education

Senior Executive Leadership Program from Woolworths Australia
2003 - 2003
Postgraduate Diploma in Distributed Commercial Information Systems from University of Cape Town

More Information

Social Presence :

Prographics :

Exp : 21 Location : Australia Job Level : Mid-senior Designation : Technology Director - Product and Supply Chain at Woolworths Group
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Insights For Selling To Nicola

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Display high self-confidence and expect them to have a strong personality.
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicola is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Nicola

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Nicola move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Nicola take some risk or not?

  • If necessary, they will be ready to take risks.

You And Nicola

Personality Compatibility


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