Stephanie D. in

Stephanie D.

Observer · DISC type ci
Head of Smart Metering at Southern Water
📍 Greater Southampton Area, United Kingdom

Stephanie is the Head of Smart Metering at Southern Water, where she leads a major five-year program to install one million smart meters. An experienced operational leader with a background at Thames Water, she specializes in managing diverse teams, driving performance, and delivering efficient outcomes. She holds a Bachelor of Laws degree.

Stephanie is a passionate advocate for servant leadership and customer service, consistently balancing decision-making with a focus on continuous improvement. She is known for building collaborative, cross-functional relationships to create value and foster employee engagement.

Unique fact: Despite her senior operational role in the water industry, Stephanies academic background is in law.

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Experience
14 Years
Current Role
Head of Smart Metering
Job Level
Mid-senior
Location
Greater Southampton Area, United Kingdom
Personality Overview

How Stephanie shows up

Assertive
Example Seeker
Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Priorities

Topics Stephanie cares about

Smart Metering Programs
Currently leading a 5-year, 1-million-unit smart meter installation program at Southern Water to transform customer water usage and reduce overall demand.
Water Network Performance
Previously Head of Water Networks, she has a proven track record of strengthening performance, reducing leakage, and minimizing supply interruptions.
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Career

Work history

3-2026
Head of Smart Metering
Southern Water
6-2023 - 3-2026
Head of Water Networks and Customer
Southern Water
2-2020 - 5-2023
Head of Operational Customer Contact
Thames Water
1-2018 - 1-2020
Head of Wholesale Water Service Management Centre
Thames Water
6-2017 - 12-2017
Project Manager
Thames Water
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2011
Legal Practice Course
College of Law Guildford
2007 - 2010
Bachelor of Laws (LLB)
University of Southampton
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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