Nicole Brooks
Login to view DISC.Nicole is a Senior Supervisor of Customer Care at Baltimore Gas & Electric, with a strong background in the customer service industry. She has progressed from banking supervision at Wachovia to training and leadership roles, driven by a philosophy of continuous education for herself and her customers to advance company goals.
Outside of her direct role, Nicole is deeply invested in professional development. She actively pursues new skills through certifications, including Power BI for data analysis and resume writing, demonstrating a commitment to enhancing her expertise and sharing her experience with others in her field.
She successfully transitioned her career from retail banking management to a leadership position within the energy and utilities sector.
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Nicole has no verified education history
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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