Nicole Shiley Gilbride

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DISC Type : d

Chief Strategy Officer (CSO) at U.S. Department of Veterans Affairs

Greater Lexington Area, United States

Overview

Nicole Shiley Gilbride is the Chief Strategy Officer for the VAs Office of Information and Technology, where she drives digital transformation and technical strategy. An award-winning leader with a background supporting multiple federal departments, she is also a Certified Change Management Practitioner and a Senior Executive Fellow from Harvard University. People often describe her as a compassionate, strategic, and hard-working change agent.

Outside of her government work, Nicole is the owner and lead designer of Beholden Blooms, a boutique floral design studio based in her home state of Kentucky. Her passion for floral design began in her grandmothers garden. She is also a follower of Formula 1 racing, having expressed interest in attending the Las Vegas Grand Prix and its business summit.

She has been recognized multiple times with the FedHealthIT 100 award and as a Disruptive Tech Change Agent for her impact on federal IT.

Personality Overview

Challenger

Direct & Candid

Self-Confident

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

GovTech Transformation
As CSO at the VA, she is responsible for driving digital transformation, engineering excellence, and executing technical strategy to better serve citizens.
Veterans' Welfare
Has spent over a decade working for the U. S. Department of Veterans Affairs and expresses a deep, ongoing personal commitment to serving and caring for Veterans.
Floral Design
Owns and operates Beholden Blooms, a boutique floral design studio in Kentucky specializing in organic, garden-inspired arrangements for weddings and special events.

Media Appearances

Nicole has no verified media appearances

Work History

8-2021 - 10-2025
Chief Strategy Officer (CSO) at U.S. Department of Veterans Affairs
1-2020
Owner and Lead Designer at Beholden Blooms
12-2019 - 7-2021
Strategic & Operational Communications, Outreach Coordination, and Stakeholder Engagement(DevSecOps) at U.S. Department of Veterans Affairs
8-2018 - 12-2019
Deputy, Outreach Coordination and Stakeholder Communications (DevOps/EPMO) at U.S. Department of Veterans Affairs
5-2017 - 8-2018
Director of Communications (EHRM) at U.S. Department of Veterans Affairs

Education

Senior Executive Fellow from Harvard University
2015 - 2015
Executive MBA from Haslam College of Business at the University of Tennessee

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Lexington Area, United States Job Level : Mid-senior Designation : Chief Strategy Officer (CSO) at U.S. Department of Veterans Affairs
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Insights For Selling To Nicole Shiley

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole Shiley is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Nicole Shiley

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Nicole Shiley move?

  • Their decision making speed is somewhere in the middle.
  • Can Nicole Shiley take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Nicole Shiley

Personality Compatibility


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