Nigel Burns in

Nigel Burns

Initiator · DISC type Di
Director, Customer Service Automation Sales Team at NICE
📍 San Francisco, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
9 Years
Current Role
Director, Customer Service Automation Sales Team
Job Level
Mid-senior
Location
San Francisco, California, United States
Personality Overview

How Nigel shows up

Impact-Oriented
Conviction Driven
Confident

They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Priorities

Topics Nigel cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2023
Director, Customer Service Automation Sales Team
NICE
8-2022 - 10-2023
Advisor
Colibri.ai
7-2021 - 10-2022
VP US Sales & Account Management
Limitless Technology
3-2018 - 6-2021
Head Of Sales
Directly
4-2016 - 11-2017
Head of NA Carrier Sales for Tropo Business Unit
Cisco
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1992 - 1997
MCIM
CIM | The Chartered Institute of Marketing
Bachelor of Science (Hons)
University of Warwick
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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