Nigel Burns

Initiator
DISC Type : Di

Director, Customer Service Automation Sales Team at NICE

San Francisco, California, United States

Overview

Nigel has no verified overview

Personality Overview

Impact-Oriented

Conviction Driven

Confident

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Nigel has no verified topics they care about

Media Appearances

Nigel has no verified media appearances

Work History

10-2023
Director, Customer Service Automation Sales Team at NICE
8-2022 - 10-2023
Advisor at Colibri.ai
7-2021 - 10-2022
VP US Sales & Account Management at Limitless Technology
3-2018 - 6-2021
Head Of Sales at Directly
4-2016 - 11-2017
Head of NA Carrier Sales for Tropo Business Unit at Cisco

Education

1992 - 1997
MCIM from CIM | The Chartered Institute of Marketing
Bachelor of Science (Hons) from University of Warwick

More Information

Social Presence :

Prographics :

Exp : 9 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director, Customer Service Automation Sales Team at NICE
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Insights For Selling To Nigel

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nigel is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Nigel

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Nigel move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Nigel take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Nigel

Personality Compatibility


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