Nikhil Tyagi in

Nikhil Tyagi

Visionary · DISC type Ds
Senior Manager Customer Success at Salesforce
📍 Bengaluru, Karnataka, India

Nikhil is a Customer Success Leader at Salesforce, focusing on retention, revenue growth, and digital transformation. With an Executive MBA from the Indian Institute of Management Rohtak, he has a proven track record in client-facing roles. People who have worked with him describe him as diligent, innovative, smart, and a brilliantly effective salesperson.

His professional interests highlight a clear passion for the intersection of different technology sectors, specifically in Sports and Health-Tech. He also keeps a close watch on major industry players like Hewlett Packard Enterprise and Oracle, indicating a keen interest in the broader enterprise technology landscape and its ongoing evolution.

He is described as a salesperson who listens to client needs so deeply that people have said they "Loved being sold to by Nikhil. "

Read the full overview →
Experience
13 Years
Current Role
Senior Manager Customer Success
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

How Nikhil shows up

Fast But Thoughtful
Direct & Assertive
Big Vision Person

They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Nikhil cares about

Customer Retention
His headline explicitly states a focus on "Retention" and "Revenue Growth, " which is central to his customer success roles at Salesforce and Whatfix.
Digital Transformation
Identified as a key area of his expertise in his professional headline, directly aligning with the solutions he manages at Salesforce.
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Career

Work history

6-2025
Senior Manager Customer Success
Salesforce
1-2024 - 6-2025
Head of Customers Success - Americas East
Whatfix
4-2023 - 6-2025
Associate Director - Customer Success
Whatfix
6-2021 - 6-2025
Senior Manager - Customer Success
Whatfix
11-2019 - 6-2021
Senior Customer Success Manager
Whatfix
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2020
Executive MBA
Indian Institute of Management Rohtak
2007 - 2011
Bachelor of Technology (BTech)
GITM Gurgaon
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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