Nils Oulundsen in

Nils Oulundsen

Login to view DISC.
Customer Success Leader Professional Services Industry at Microsoft
📍 Greater Boston, United States

Nils Oulundsen serves as a GM/VP of Customer Success at Microsoft, where he focuses on driving business outcomes through AI innovation and building world-class sales cultures. Described as a thought leader, he specializes in cloud solutions and people leadership. He is an alumnus of the University of New Hampshire and has held multiple leadership roles within Microsofts Northeast region.

Outside of his corporate role, Nils is a supporter of community-based initiatives in New Hampshire. He has contributed to organizations focused on empowering families experiencing homelessness and supporting mental health services. He also shows pride in his daughters philanthropic efforts with youth service organizations, highlighting a commitment to community and family.

He is a listed donor and supporter of multiple local New Hampshire community organizations.

Read the full overview →
Experience
26 Years
Current Role
Customer Success Leader Professional Services Industry
Job Level
Senior
Location
Greater Boston, United States
Personality Overview

How Nils shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Nils cares about

AI-Driven Innovation
His focus is on leveraging AI, like Microsoft Copilot, to achieve business outcomes and drive transformation for customers and partners.
Customer Success
As a long-time leader in customer success roles at Microsoft, he is dedicated to ensuring positive customer outcomes and satisfaction.
+5 more topics Login to view topics
Career

Work history

7-2025
Customer Success Leader Professional Services Industry
Microsoft
3-2023 - 8-2025
Vice President of Customer Success, Northeast
Microsoft
7-2019 - 4-2023
General Manager - Microsoft Cloud
Microsoft
7-2017 - 7-2019
Sr. Director - Intelligent Cloud Sales
Microsoft
9-2014 - 6-2017
Director - Specialist Sales Team - Cloud
Microsoft
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1990 - 1993
BA
University of New Hampshire
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Microsoft Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Nils. Free, 10 seconds.