Nitesh Goyal in

Nitesh Goyal

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Associate Director at PwC India
📍 Bengaluru, Karnataka, India

Nitesh is a strategic leader at PwC India with over 12 years of experience in customer experience (CX), go-to-market strategy, and sales acceleration. He leverages his consulting background from PwC and brand experience from Mahindra to drive revenue and improve retention for clients. He holds an MBA from the Institute of Management Technology, Ghaziabad.

Outside of his professional life, Nitesh welcomed his first child in 2024, an event he describes as life-changing and bringing immense joy and purpose. He is an avid reader of books on career development and reflects on the life lessons learned from each of his roles, particularly his first job which taught him the "ground realities of India. "

Nitesh is a recipient of the national Advisory Excellence Award at PwC India for his work on a major strategy project.

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Experience
12 Years
Current Role
Associate Director
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Nitesh cares about

Customer Experience (CX)
He has co-authored multiple PwC reports on leveraging CX for growth and the impact of AI on customer experience, showcasing his deep expertise in the field.
Go-to-Market Strategy
His professional experience highlights driving significant market share growth and sales productivity through GTM strategies, distributor optimization, and channel rationalization.
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Career

Work history

4-2023
Associate Director
PwC India
4-2020 - 4-2023
Principal Consultant / Manager
PwC India
5-2019 - 3-2020
Senior Associate
PwC India
12-2016 - 5-2019
Brand Manager
Mahindra Group
8-2015 - 12-2016
Area Sales Manager
Mahindra Group
In the press

Media appearances

Unlocking growth: Leveraging CX in today's hyperconnected world. Featured in PwC India
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Education
2011 - 2013
Master of Business Administration (MBA)
Institute of Management Technology, Ghaziabad
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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