Nivya Reddy in

Nivya Reddy

Login to view DISC.
Customer Success Manager at Zoom
📍 Dayton Metropolitan Area, United States

Nivya is a Customer Success Manager with over four years of experience driving growth in the SaaS sector for enterprise accounts. Specializing in data-driven engagement and product-led growth, she has a proven track record of reducing churn and scaling ARR. She holds a Masters degree from Wright State University.

She has a professional interest in the financial services and consumer goods industries, following companies like JPMorgan Chase and Procter & Gamble.

Unique fact: She has achieved over 97% in renewal rates while supporting more than $3 million in account expansions.

Read the full overview →
Experience
4 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Dayton Metropolitan Area, United States
Personality Overview

How Nivya shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Nivya cares about

AI-Powered CX
Her experience includes leveraging AI-driven campaigns, search, and summarization features to enhance customer adoption and value at both Zoom and Slack.
Enterprise SaaS Growth
Focuses on scaling ARR and improving trial-to-paid conversions for enterprise clients in EdTech, MarTech, and Cloud industries.
+5 more topics Login to view topics
Career

Work history

1-2025
Customer Success Manager
Zoom
1-2024 - 1-2025
Customer Success Specialist
Slack
6-2020 - 6-2022
Customer Account Manager
Adobe
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2022 - 4-2024
Master's degree
Wright State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Zoom Employees

Explore more public profiles from related professionals.

Murad Ghannam
Murad Ghannam
Digital Marketing Manager
Zoom
 Bill A.
Bill A.
Strategic Channel Manager
Zoom
 Meghan Paris
Meghan Paris
Enterprise Account Executive
Zoom
 Barry Struhl
Barry Struhl
Channel Account Manager
Zoom

More profiles

Discover additional public profiles from our index.

Kyle Schreefer
Kyle Schreefer
Maintenance Reliability Specialist
Just Born, Inc.
 Sarah Kennedy
Sarah Kennedy
Vice President
Maritime Fireplaces Ltd.
 David Jones
David Jones
Digital Marketing Manager
New U Life
 Justin Lang
Justin Lang
Owner Operator
Emperiadent Consulting Inc.
Unlock the full playbookSee exactly how to sell to Nivya. Free, 10 seconds.