Noah Marks

Enigma
DISC Type : cid

SVP, Customer Success & Operations at ECI Software Solutions

San Francisco, California, United States

Overview

Noah Marks is a growth leader specializing in building and scaling Go-to-Market engines for B2B tech companies. He is currently the SVP & Head of Commercial Strategy & Operations at Diligent, after holding senior GTM roles at Udemy, WalkMe, and Okta. He holds an MBA from the University of Virginia Darden School of Business.

Residing in the Bay Area with his wife, three children, and three dogs, Noah is an avid outdoorsman. He spends as much of his free time as possible in the mountains, where he enjoys fishing, hiking, and skiing.

A unique aspect of his career is a deviation from B2B tech into the world of M&A investment banking.

Personality Overview

Friendly Yet Blunt

Persuasive & Assertive

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Scaling Growth
His career focuses on helping high-growth tech companies like Udemy and Okta successfully transition from growth mode to scale mode through operational strategy.
GTM Strategy
He is a frequent podcast guest on the topic of building effective Go-to-Market engines and aligning commercial teams for sustainable growth.
Revenue Operations
He champions RevOps as the function that bridges the gap between sales, marketing, and finance to ensure teams work toward the same goals with the right data.

Media Appearances

Udemy Reduces Planning Time from Months to Weeks - Fullcast. Featured in Fullcast

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Rise of RevOps: Data‑Driven Leadership with Noah Marks, Vice President GTM Strategy & Operations at Udemy. Featured in Amazon Music Podcast

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Work History

4-2026
SVP, Customer Success & Operations at ECI Software Solutions
1-2024 - 12-2025
SVP & Head of Commercial Strategy & Operations at Diligent
5-2020 - 1-2024
Vice President, GTM Strategy & Operations at Udemy
3-2018 - 5-2020
Vice President, Head of Global Revenue Strategy & Operations at WalkMe™
3-2016 - 3-2018
Sr. Director, GTM Strategy & Operations at Okta, Inc.

Education

2006 - 2008
MBA from University of Virginia Darden School of Business
1993 - 1997
BA from University of Washington

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Francisco, California, United States Job Level : Leadership Designation : SVP, Customer Success & Operations at ECI Software Solutions
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Insights For Selling To Noah

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Noah is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Noah

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Noah move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Noah take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Noah

Personality Compatibility


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