Noe Rafael Hernandez

Inquirer
DISC Type : cd

Customer Service Representative at American Fiber Services

Jojutla de Juárez, Morelos, Mexico

Overview

Noe is an entrepreneur and operations professional with a background in international business from Tecnológico de Monterrey. He co-founded Shibuya Company, a clothing brand, and has experience in logistics, inventory management, and B2B customer service from roles at companies like Baxter and Rawmats.

Outside of his professional work, Noe has a deep passion for Japanese culture and anime, which is the central theme of his startup clothing brand. He recently began pursuing a Masters degree in Government and Public Strategy, showing a keen interest in public affairs and policy-making.

A former professor described him as an "effective, detailed and honest student" capable of producing innovative ideas.

Personality Overview

Demanding

Hard To Convince

Judgemental

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Entrepreneurship
Co-founded Shibuya Company, a startup clothing brand focused on a niche market, managing everything from inventory and logistics to supplier relationships.
Japanese Culture & Anime
His startup, Shibuya Company, is entirely focused on clothing inspired by Japanese culture and anime, indicating a strong personal passion for the subject.
Supply Chain Logistics
Has extensive hands-on experience in inventory management, shipment tracking, and import management from his roles at Baxter, Rawmats, and American Fiber Services.

Media Appearances

Noe has no verified media appearances

Work History

1-2025 - 7-2025
Customer Service Representative at American Fiber Services
1-2025 - 7-2025
Operations Executive at Rawmats SA de CV
11-2023
Co-fondateur at Shibuya Company
2-2022 - 8-2022
Becario de operaciones at Baxter International Inc.

Education

2019 - 2023
Negocios from Tecnológico de Monterrey
8-2022 - 12-2022
Exchange Semester from HEC Montréal

More Information

Social Presence :

Prographics :

Exp : 2 Location : Jojutla de Juárez, Morelos, Mexico Job Level : N/A Designation : Customer Service Representative at American Fiber Services
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Insights For Selling To Noe

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Refer to testimonials from others in similar positions
  • Be crisp while making the pitch

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Noe is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Noe

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Noe move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Noe take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Noe

Personality Compatibility


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