Norah Son

Commander
DISC Type : D

Customer Success Manager at Fleetio

Albuquerque, New Mexico, United States

Overview

Norah has no verified overview

Personality Overview

Risk-Taker

Strong-Willed

Decisive

They are very proud of what they do.  They like to be in a position where they can control the conversation and terms. They like to act fast and expect others to do the same.

Topics They Care About

Norah has no verified topics they care about

Media Appearances

Norah has no verified media appearances

Work History

9-2025
Customer Success Manager at Fleetio
5-2024 - 9-2025
Associate Customer Success Manager, Mid-Market at Fleetio
1-2023 - 2-2024
Sr. Customer Success Manager at Karat
9-2021 - 12-2022
Mid Market Customer Success Manager at Karat
3-2021 - 9-2021
Sales Recruiter at Smartsheet

Education

2006 - 2010
B.A. from University of Puget Sound
2002 - 2006
High School Diploma from Arcadia High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Albuquerque, New Mexico, United States Job Level : Middle Designation : Customer Success Manager at Fleetio
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Insights For Selling To Norah

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Refer to testimonials from well-known industry leaders
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Norah is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Norah

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Norah move?

  • They can take decisions very fast if you manage to convince them.
  • Can Norah take some risk or not?

  • The risks don’t matter much to them.

You And Norah

Personality Compatibility


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