Odhran Reidy

Visionary
DISC Type : Ds

Senior Product Marketing Manager at Cresta

Chicago, Illinois, United States

Overview

Odhran is a Senior Product Marketing Manager at Cresta, focusing on generative AI for contact centers. With a Masters degree in Innovation and Entrepreneurship from the University of Notre Dame, he has a background in commercializing new technologies. Colleagues have described him as "incredibly organized" and an excellent collaborator.

Outside of his tech career, Odhran has a self-described "love/hate relationship" with the Irish language. During his time at University College Cork, he served as chairperson for the Engineering Society and was awarded an Honorary Lifetime Membership in recognition of his contributions.

His first name is pronounced "OAR-en", a fact he connects to the Irish languages approach to silent letters.

Personality Overview

Big Vision Person

Objective Evaluator

Early Adopter

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Contact Center AI
His current role at Cresta focuses on using generative AI to improve performance and merge AI agents with human agents in contact centers.
Go-to-Market Strategy
He has extensive experience developing and delivering messaging and GTM plans for complex enterprise SaaS products at both Cresta and Telnyx.
Tech Commercialization
At the University of Notre Dame, he analyzed and de-risked emerging university research to help spin out academic ideas into viable startups.

Media Appearances

Odhran has no verified media appearances

Work History

1-2023
Senior Product Marketing Manager at Cresta
1-2021 - 1-2023
Senior Product Marketing Manager at Telnyx
11-2019 - 1-2021
Product Marketing Manager at Telnyx
7-2019 - 11-2019
Business Operations Analyst at Telnyx
8-2018 - 5-2019
Market Analyst for New Venture Development at University of Notre Dame

Education

Master of Science - MS from University of Notre Dame
Bachelor's Degree from University College Cork

More Information

Social Presence :

Prographics :

Exp : 10 Location : Chicago, Illinois, United States Job Level : Middle Designation : Senior Product Marketing Manager at Cresta
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Insights For Selling To Odhran

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Odhran is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Odhran

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Odhran move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Odhran take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Odhran

Personality Compatibility


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