Oleksandr K. in

Oleksandr K.

Critic · DISC type C
Customer Success Manager at Getpin
📍 Ukraine

Oleksandr is a Customer Success Manager specializing in the B2B SaaS industry. He focuses on leveraging data-driven insights to enhance customer retention, growth, and onboarding. He is skilled in various CRM and automation tools, including Intercom and Microsoft Dynamics 365, and holds a certification in SQL Basics.

He transitioned from a technical Quality Assurance role into Customer Success, giving him a unique perspective on product and user experience.

Read the full overview →
Experience
4 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Ukraine
Personality Overview

How Oleksandr shows up

Negotiator
Objective Thinker
Precise

They enjoy working alone and do not rely on others very often. They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Priorities

Topics Oleksandr cares about

Customer Enablement
Strongly believes that customers who don't know how to use a product will never see its value, making enablement the foundation of success.
Data-Driven Success
Uses metrics like NPS, Health Score, and Churn Rate to optimize the customer journey, reduce churn, and scale operations effectively.
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Career

Work history

4-2024
Customer Success Manager
Getpin
6-2023 - 4-2024
Customer Success Manager
Zenedu
3-2023 - 6-2023
Self Employed Manual QA
uTest
6-2021 - 6-2023
Customer Support Manager
Nova Poshta
8-2022 - 1-2023
Quality Assurance Intern
AVADA MEDIA
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Oleksandr has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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