Oliver Fitzgerald in

Oliver Fitzgerald

Enthusiast · DISC type i
Enterprise Account Executive at Decagon
📍 United Kingdom

Oliver is an Enterprise Account Executive at Decagon, specializing in AI-driven customer experience solutions for the EMEA market. He successfully transitioned from the insurance industry to SaaS, where he became a top performer at Talkdesk, earning Presidents Club honors. He is a graduate of Durham University.

His career highlights include being ranked the #1 Commercial AE in EMEA at Talkdesk, demonstrating a consistent record of exceeding sales targets by significant margins.

Read the full overview →
Experience
14 Years
Current Role
Enterprise Account Executive
Job Level
Middle
Location
United Kingdom
Personality Overview

How Oliver shows up

Optimistic
Story Driven
Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Priorities

Topics Oliver cares about

AI in Customer Experience
His current role at Decagon is focused on transforming customer support with AI agents that use "human-level reasoning" to solve complex problems at scale.
SaaS Sales Excellence
He has a proven track record of high achievement, attaining 192% of his quota and qualifying for President's Club at his previous role.
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Career

Work history

3-2026
Enterprise Account Executive
Decagon
5-2025 - 3-2026
Enterprise Account Executive
Talkdesk
1-2022 - 5-2025
Account Executive
Talkdesk
6-2019 - 1-2022
Consultant
Howden Insurance Brokers
6-2018 - 1-2019
Consultant
Punter Southall Health & Protection
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2013
Bachelor of Arts (BA)
Durham University
2008 - 2010
A Level
Royal Russell School
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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