Oliver Fitzgerald in

Oliver Fitzgerald

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Enterprise Account Executive at Decagon
📍 United Kingdom

Oliver is an Enterprise Account Executive at Decagon, specializing in AI-driven customer experience solutions for the EMEA market. He successfully transitioned from the insurance industry to SaaS, where he became a top performer at Talkdesk, earning Presidents Club honors. He is a graduate of Durham University.

His career highlights include being ranked the #1 Commercial AE in EMEA at Talkdesk, demonstrating a consistent record of exceeding sales targets by significant margins.

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Experience
14 Years
Current Role
Enterprise Account Executive
Job Level
Middle
Location
United Kingdom
Personality Overview

How Oliver shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Oliver cares about

AI in Customer Experience
His current role at Decagon is focused on transforming customer support with AI agents that use "human-level reasoning" to solve complex problems at scale.
SaaS Sales Excellence
He has a proven track record of high achievement, attaining 192% of his quota and qualifying for President's Club at his previous role.
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Career

Work history

3-2026
Enterprise Account Executive
Decagon
5-2025 - 3-2026
Enterprise Account Executive
Talkdesk
1-2022 - 5-2025
Account Executive
Talkdesk
6-2019 - 1-2022
Consultant
Howden Insurance Brokers
6-2018 - 1-2019
Consultant
Punter Southall Health & Protection
In the press

Media appearances

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Education
2010 - 2013
Bachelor of Arts (BA)
Durham University
2008 - 2010
A Level
Royal Russell School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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