Olivia Heeren in

Olivia Heeren

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Head of Global Strategy and Creative, Small Businesses at Amazon
📍 Encinitas, California, United States

Olivia is a senior creative and strategy leader at Amazon, heading a team of 26 to champion small and underserved businesses. With over 20 years in marketing at agencies like McCann and BBDO, she has deep expertise in crafting global campaigns. Colleagues describe her as smart, insightful, and calm under pressure.

Beyond her professional work, Olivia is a passionate storyteller and was a finalist in the Lake Arrowhead Resorts Story Contest. She is a strong advocate for her colleagues and community, using her platform to support and remember impactful people she has worked with.

She has created Clio and Effie award-winning programs for major entertainment clients like Universal Pictures.

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Experience
19 Years
Current Role
Head of Global Strategy and Creative, Small Businesses
Job Level
Mid-senior
Location
Encinitas, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Olivia cares about

Small Business Advocacy
Her current role focuses on accelerating the representation and inclusion of small and underserved businesses within Amazon's global marketplace.
Creative Storytelling
She professionally communicates the stories of small businesses and was personally a finalist in a creative story contest, showing a deep passion for narrative.
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Career

Work history

8-2023
Head of Global Strategy and Creative, Small Businesses
Amazon
7-2021 - 9-2023
Head of Small Business Marketing, Onsite Engagement
Amazon
7-2017 - 7-2021
Sr. Program Manager, Custom
Amazon
9-2014 - 5-2017
SVP, Group Director
McCann Erickson
11-2010 - 9-2014
SVP, Sr. Director
BBDO
In the press

Media appearances

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Education
Bachelor's degree
UC San Diego
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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