Osama Aduib

Energizer
DISC Type : I

Director of Sales at ISS Facility Services - North America

New York, New York, United States

Overview

Osama Aduib is the Director of Sales at ISS Facility Services, leveraging over 20 years of executive experience in hospitality and facilities management. He specializes in business development, strategic sales, and enhancing operational efficiency for major clients. He holds a B. S. from the University of Illinois Chicago and is described by colleagues as an "elegant badass. "

Outside of his professional role, Osama is deeply committed to community service. He actively supports and partners with the non-profit organization Gods Love We Deliver, which provides meals for people living with severe illness. He is passionate about using hospitality to create meaningful community impact.

He recently presented at the CoreNet Global Summit on the topic of "The Hidden Menu: the Seen and Unseen Workplace Experience. "

Personality Overview

Imaginative

Believer

Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Workplace Experience
He frames the office as a "destination, " not just a desk, and presented on creating unique workplace experiences at a recent CoreNet Global Summit.
Community Impact
Actively supports and promotes God's Love We Deliver, an organization that feeds people who are too sick to shop or cook for themselves.
Hospitality Culture
With over 20 years in hospitality and facilities management, he focuses on creating a culture of nuance and attention to detail in client services.

Media Appearances

Osama has no verified media appearances

Work History

1-2025
Director of Sales at ISS Facility Services - North America
10-2020 - 1-2025
Regional Account Director - Americas at ISS Facility Services - North America
6-2018 - 10-2020
Key Account Manager at ISS Facility Services - North America
10-2015 - 5-2018
Regional General Manager at Hôtel Americano || Grupo Habita
11-2013 - 10-2015
General Manager at Neuehouse

Education

1997 - 2002
B.S. from University of Illinois Chicago

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York, New York, United States Job Level : Mid-senior Designation : Director of Sales at ISS Facility Services - North America
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Insights For Selling To Osama

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Osama is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Osama

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Osama move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Osama take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Osama

Personality Compatibility


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