Oscar is a Service Delivery Team Leader at QAD with over eight years of experience in IT service delivery, program management, and technical account management. An ITIL and VMware certified professional, he leads support for the North and Latin America region, leveraging his expertise in cloud administration and virtualization to ensure operational excellence for customers.
Outside of his core responsibilities, Oscar is a dedicated lifelong learner, recently completing courses in cybersecurity, cloud cost management, AI business implications, and advanced customer service techniques. This demonstrates a strong personal commitment to professional growth and staying current with emerging technology trends that impact his field.
Unique fact: During his time at IBM, he led a major P2V (Physical to Virtual) transition, successfully virtualizing 500 hypervisors and managing a complete data center migration.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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