Pamela Keller

Evaluator
DISC Type : dsc

Director of Client Development at iDiscovery Solutions

Manassas, Virginia, United States

Overview

Pamela is a Director of Client Development at iDiscovery Solutions and a proud USAF Veteran with over 30 years of experience in the legal technology and eDiscovery industry. She is an expert in the complete business development lifecycle. Colleagues have described her as professional, creative, and a phenomenal trainer.

Outside of her primary role, Pamela is passionate about community building within her field, serving as the Social Media Director for the Richmond chapter of Women in eDiscovery. She enjoys traveling for work and networking at industry events, such as those in Philadelphia and Richmond.

She is a proud U. S. Air Force veteran with a three-decade career in the legal technology sector.

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Client Development
Her current role as Director of Client Development focuses on strengthening client relationships and driving growth, leveraging over 30 years of business development experience.
eDiscovery Industry
Her entire career, with roles at iDiscovery Solutions, Epiq, and Recommind, has been centered on eDiscovery and legal technology solutions.
Women in Legal Tech
She serves as the Social Media Director for the Richmond chapter of Women in eDiscovery, demonstrating a commitment to supporting women in the legal tech community.

Media Appearances

iDS Talks 1.9 – Women in eDiscovery. Featured in iDiscovery Solutions (iDS Talks podcast)

See Now

Work History

1-2026
Director of Client Development at iDiscovery Solutions
6-2019 - 1-2026
Business Development Manager at iDiscovery Solutions
1-2017 - 5-2019
Director, Legal Solutions at Epiq
10-2016 - 12-2016
Regional Sales Manager at BigHand
7-2013 - 9-2016
Regional Manager at Recommind

Education

Pamela has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : Manassas, Virginia, United States Job Level : Mid-senior Designation : Director of Client Development at iDiscovery Solutions
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Insights For Selling To Pamela

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pamela is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Pamela

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Pamela move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Pamela take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Pamela

Personality Compatibility


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