Pankaj Malhotra

Sharpshooter
DISC Type : DC

Sr. Solutions Architect - Collaboration & SSE at Presidio

New York City Metropolitan Area, United States

Overview

Pankaj is a Senior Solutions Architect at Presidio, specializing in cloud collaboration, customer care, and cloud security. With an MS from NYU Tandon School of Engineering and a CCIE-C certification, he focuses on pre-sales and solution design. Colleagues describe him as engaging, proactive, and exceptionally customer-focused, skilled in articulating business value and ROI to executives.

He has recently demonstrated a significant commitment to professional development by earning multiple certifications in Artificial Intelligence and Machine Learning from Google, AWS, and CertNexus within a short period.

Personality Overview

Rigorous & Demanding

Thorough Evaluator

Fast But Analytical

More than the product, they care about the impact of the product.  They respond better to strong and respectful interactions. They like to move fast and expect the same from others.

Topics They Care About

AI in Customer Experience
He recently earned a Google Contact Center AI Platform (CCAIP) badge, aligning with his deep expertise in customer care solutions and interest in applying AI to improve interactions.
Cloud Security Transformation
His role has expanded to include Cloud Security, with a focus on SASE solutions from Zscaler and Cisco to address modern threat landscapes and secure access architectures.
Generative AI Applications
His recent AWS certification in "Generative AI Essentials (Business)" shows a specific interest in the practical business applications of this emerging technology.

Media Appearances

Pankaj has no verified media appearances

Work History

12-2019
Sr. Solutions Architect - Collaboration & SSE at Presidio
2-2019 - 12-2019
Presales Collaboration Architect at Insight
1-2013 - 2-2019
Technical Design Architect at BT
2-2010 - 1-2013
Network Engineer - Unified Communications at Altran
6-2009 - 11-2009
Technical Support Engineer - Cisco CBG at vCustomer

Education

2005 - 2009
Bachelor of Technology - BTech from Amity University
Master of Science - MS from NYU Tandon School of Engineering

More Information

Social Presence :

Prographics :

Exp : 16 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Sr. Solutions Architect - Collaboration & SSE at Presidio
URL has been copied!

Insights For Selling To Pankaj

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Objectively showcase the impact that your product creates

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pankaj is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Pankaj

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Pankaj move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Pankaj take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Pankaj

Personality Compatibility


Other Presidio Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.