Pankaj Malhotra in

Pankaj Malhotra

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Sr. Solutions Architect - Collaboration & SSE at Presidio
📍 New York City Metropolitan Area, United States

Pankaj is a Senior Solutions Architect at Presidio, specializing in cloud collaboration, customer care, and cloud security. With an MS from NYU Tandon School of Engineering and a CCIE-C certification, he focuses on pre-sales and solution design. Colleagues describe him as engaging, proactive, and exceptionally customer-focused, skilled in articulating business value and ROI to executives.

He has recently demonstrated a significant commitment to professional development by earning multiple certifications in Artificial Intelligence and Machine Learning from Google, AWS, and CertNexus within a short period.

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Experience
16 Years
Current Role
Sr. Solutions Architect - Collaboration & SSE
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Pankaj cares about

AI in Customer Experience
He recently earned a Google Contact Center AI Platform (CCAIP) badge, aligning with his deep expertise in customer care solutions and interest in applying AI to improve interactions.
Cloud Security Transformation
His role has expanded to include Cloud Security, with a focus on SASE solutions from Zscaler and Cisco to address modern threat landscapes and secure access architectures.
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Career

Work history

12-2019
Sr. Solutions Architect - Collaboration & SSE
Presidio
2-2019 - 12-2019
Presales Collaboration Architect
Insight
1-2013 - 2-2019
Technical Design Architect
BT
2-2010 - 1-2013
Network Engineer - Unified Communications
Altran
6-2009 - 11-2009
Technical Support Engineer - Cisco CBG
vCustomer
In the press

Media appearances

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Education
2005 - 2009
Bachelor of Technology - BTech
Amity University
Master of Science - MS
NYU Tandon School of Engineering
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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