Patti Bishop

Energizer
DISC Type : I

Senior Majors Accounts Director at Five9

Rancho Palos Verdes, California, United States

Overview

Patti is a Senior Strategic Accounts Director at Five9 with over 18 years of experience selling SaaS solutions for contact centers and digital channels. She specializes in consultative, solution-based selling to C-level executives to help maximize revenue and loyalty. She attended California State University, Fullerton.

She is passionate about working with companies that embody a true customer-first mindset and treat their employees like family, highlighting the value of long employee tenures.

Her mission is to help companies engage effortlessly with their customers across all channels.

Personality Overview

Enthusiastic

Big Picture Person

Full Of Energy

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Contact Center SaaS
Has over 18 years of experience selling SaaS solutions for contact centers, digital channels, self-service, and proactive customer communications.
Solution Selling
Her profile highlights a dynamic, high-performance sales style and a consultative sales approach focused on ensuring product solutions deliver value.
C-Level Engagement
Specializes in closing sales and growing existing accounts by engaging with C-level executives and navigating multiple departments within an organization.

Media Appearances

Patti has no verified media appearances

Work History

7-2020
Senior Majors Accounts Director at Five9
11-2019 - 4-2020
Senior Director of Sales at VHT
6-2014 - 11-2019
Sales Executive at Nuance Communications
1-2011 - 5-2014
Channel Director, America's at Empirix
4-2007 - 1-2011
Account Manager at Empirix

Education

Education details unavailable from California State University, Fullerton
General from Cypress College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Rancho Palos Verdes, California, United States Job Level : Senior Designation : Senior Majors Accounts Director at Five9
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Insights For Selling To Patti

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patti is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Patti

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Patti move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Patti take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Patti

Personality Compatibility


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