Paul Farran

Commander
DISC Type : D

Director Digital Engagement at University of Sydney

Greater Sydney Area, Australia

Overview

Paul Farran is the Director of Digital Engagement at the University of Sydney, where he leads over 230 staff supporting 84, 000 students and faculty. An alumnus of the University of Kansas with a Master of Public Administration, he has a distinguished career in higher education IT, focusing on innovation and service maturity.

He is passionate about continuous learning and exploring digital transformation within education, having recently visited Arizona State University to study their innovative use of technology like VR in the classroom. Paul values gaining and sharing global perspectives to foster innovation within his team and the broader university community.

His team won the 2024 Operations Portfolio Shine Award for outstanding ICT Major Incident coordination and management.

Personality Overview

Decisive

Impact-Driven

Risk-Taker

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They are very proud of what they do.

Topics They Care About

Higher Ed Innovation
Expressed excitement about learning from Arizona State University's digital transformation, particularly their use of VR in classrooms and online delivery programs.
IT Service Management
Recently celebrated his team's 2024 Shine Award win for outstanding ICT Major Incident coordination and management, showing a focus on operational excellence.
Team Leadership
Leads a large team of over 230 staff and consistently posts about creating an amazing team environment and celebrating their collective achievements.

Media Appearances

Paul has no verified media appearances

Work History

8-2018
Director Digital Engagement at University of Sydney
6-2017 - 8-2018
Director Of Business Operations at University of Sydney
10-2014 - 6-2017
IT Services Manager at University of Sydney
1-2012 - 6-2014
Chief of Staff to the CIO at University of Kansas
10-2010 - 1-2012
Director, IT Support at University of Kansas

Education

2006 - 2009
Master of Public Administration (M.P.A.) from The University of Kansas
1998 - 2002
Bachelor of Arts (B.A.) from The University of Kansas

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Director Digital Engagement at University of Sydney
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Paul

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They can take decisions very fast if you manage to convince them.
  • Can Paul take some risk or not?

  • The risks don’t matter much to them.

You And Paul

Personality Compatibility


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