Paul Lowbridge

Doer
DISC Type : sd

Head of Customer Management at National Grid

Warwick, England, United Kingdom

Overview

Paul Lowbridge is the Head of Customer Management for Electricity Transmission at National Grid, where he focuses on delivering practical improvements and driving change within the UK electricity industry. Educated at the University of Bath and London Business School, he is passionate about the transition to a low-carbon electricity system and distributed energy.

He is a passionate advocate for the next generation of energy professionals and has served as the Chair of the Young Energy Professionals (YEP) Forum.

Personality Overview

Risk-Accepting

Long-term Focused

Deliberate Doer

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Low-Carbon Transition
His career at National Grid is focused on delivering the transition to a low-carbon electricity system, a passion mentioned in his professional summary.
Grid Connections
As Head of Customer Management, he frequently speaks on optimizing and reforming the grid connection process for large-scale energy users and promoters.
Young Professionals Development
He is a former Chair of the Young Energy Professionals (YEP) Forum and is passionate about promoting the next generation of talent in the energy industry.

Media Appearances

Paul has no verified media appearances

Work History

10-2023
Head of Customer Management at National Grid
4-2023 - 10-2023
Customer, Stakeholder & Strategy Senior Manager - Electricity Transmission Customer Connections at National Grid
7-2021 - 4-2023
Senior Manager, Office of the CEO at National Grid
2-2010 - 7-2011
Bar Supervisor - Revolution Bar at Inventive Leisure
8-2007 - 9-2008
Year in Industry Placement Student - Finance at National Grid

Education

2008 - 2011
BSc (hons) from University of Bath
12-2022 - 12-2022
Finance for Non-Finance Executives from London Business School

More Information

Social Presence :

Prographics :

Exp : 6 Location : Warwick, England, United Kingdom Job Level : Mid-senior Designation : Head of Customer Management at National Grid
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Paul

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Paul take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Paul

Personality Compatibility


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