Paul Ritter

Doer
DISC Type : ds

Global Head of Solutions Engineering at Kasada

Austin, Texas, United States

Overview

Paul Ritter is a results-driven leader with over 15 years of experience building and scaling high-performing, global pre-sales engineering teams in dynamic environments from start-ups to large technical organizations. A graduate of Penn State with an MBA from Texas McCombs, colleagues describe him as a "fantastic leader and technologist" and an "amazing ecommerce mind. "

Based on his education, Paul likely follows college sports, particularly the Penn State Nittany Lions and the Texas Longhorns. His career path and public posts indicate a strong interest in emerging technology trends and solving complex business problems, especially within cybersecurity and eCommerce.

He was the technical co-founder of an eCommerce startup, where he had a hands-on role building services in Node. js and REST on AWS.

Personality Overview

Results Focused

Long-term Focused

Risk-Accepting

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Bot Mitigation
As the Global Head of Sales Engineering for Kasada, a "Captcha Free Bot Stopper, " he is a subject matter expert on preventing malicious bots, scrapers, and account takeovers.
Sales Engineering Leadership
He has a long track record of building and developing world-class, global pre-sales engineering teams at companies like Kasada and BigCommerce.
eCommerce Solutions
His extensive experience at BigCommerce and as a technical co-founder of an eCommerce platform gives him deep expertise in headless, API-first, and SaaS commerce solutions.

Media Appearances

Paul has no verified media appearances

Work History

6-2025
Global Head of Solutions Engineering at Kasada
6-2024 - 6-2025
Head of Solutions Engineering - Americas at SCAYLE Commerce Engine
2-2023 - 6-2024
Chief Technology Officer at cacao.tax
3-2021 - 8-2023
Senior Director, Sales Engineering and Solutions Architecture at BigCommerce
6-2018 - 3-2021
Director of Solutions Engineering at BigCommerce

Education

2012 - 2014
Master of Business Administration (MBA) from Texas McCombs School of Business
1993 - 1998
BS from Penn State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Austin, Texas, United States Job Level : Mid-senior Designation : Global Head of Solutions Engineering at Kasada
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Paul

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Paul take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Paul

Personality Compatibility


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