Paul Serpa

Energizer
DISC Type : I

Manager Service Delivery - Canada at Zayo Group

Mississauga, Ontario, Canada

Overview

Paul has no verified overview

Personality Overview

Full Of Energy

Enthusiastic

Informal

They are people oriented, friendly and like creating new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Paul has no verified topics they care about

Media Appearances

Paul has no verified media appearances

Work History

7-2014
Manager Service Delivery - Canada at Zayo Group
5-2011 - 6-2016
Manager service delivery Canada at Allstream
11-2000 - 5-2011
Technical specialist at Bell MTS
1995 - 2000
Communication Technician at Bridge Information Systems Inc
1992 - 2000
Communication Technician at Dow Jones Telerate

Education

1991 - 1993
Electronic Engineering Technologist from RCC school of technology

More Information

Social Presence :

Prographics :

Exp : 36 Location : Mississauga, Ontario, Canada Job Level : Middle Designation : Manager Service Delivery - Canada at Zayo Group
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Paul

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Paul take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Paul

Personality Compatibility


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