Paul Wilkins

Evaluator
DISC Type : cds

Head of Businesses Services Operations at Co-op

Stalybridge, England, United Kingdom

Overview

Paul Wilkins is the Head of Business Services Operations at Co-op. With a background in finance management and process improvement, he focuses on implementing new systems and evaluating market technology for efficiencies. He is passionate about delivering excellent service and building strong operational teams through active recruitment.

In a prior role, he was tasked with evaluating the very latest technologies to drive system development and business improvements.

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Operational Service
He is passionate about service and making a positive difference for customers, members, and colleagues.
Process Improvement
His background includes managing the implementation of new finance and retail operation systems to drive efficiencies.
Team Recruitment
Frequently posts online about hiring for his teams, showing a focus on building talent within the organization.

Media Appearances

Paul has no verified media appearances

Work History

9-2024
Head of Businesses Services Operations at Co-op
11-2022 - 10-2025
Head of Business Service Support at Co-op
5-2008 - 10-2025
Finance Manager Cash, Banking and Process Improvement at Co-op

Education

1997 - 1999
Business studies from Ashton sixth form collage
1993 - 1997
Education details unavailable from Audenshaw High School

More Information

Social Presence :

Prographics :

Exp : 17 Location : Stalybridge, England, United Kingdom Job Level : Mid-senior Designation : Head of Businesses Services Operations at Co-op
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Paul

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Paul take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Paul

Personality Compatibility


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