ServiceNow Program Manager/Business Process Manager at National Institute of Allergy and Infectious Diseases (NIAID)
📍 San Diego, California, United States
Pavana is an accomplished IT program manager at NIAID specializing in ServiceNow and digital transformation. She has a record of delivering enterprise programs like Salesforce and ERP migrations, connecting technology strategy to business outcomes. She holds advanced Scrum certifications and a Bachelor of Technology degree.
Colleagues praise her for being exceptionally organized and analytical, with a unique talent for turning around troubled projects to exceed client expectations.
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Experience
10 Years
Current Role
ServiceNow Program Manager/Business Process Manager
Job Level
Middle
Location
San Diego, California, United States
Personality Overview
How Pavana shows up
Unexpressive
Process Oriented
Tough To Convince
They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.
Priorities
Topics Pavana cares about
ServiceNow Solutions
As a Subject Matter Expert and Program Manager, she leads high-visibility ServiceNow implementations and provides solution design expertise for enterprise clients.
Digital Transformation
Her background is rooted in driving digital transformation by managing complex technology programs that align with strategic and operational business goals.
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Career
Work history
7-2022
ServiceNow Program Manager/Business Process Manager
National Institute of Allergy and Infectious Diseases (NIAID)
8-2018 - 6-2022
Principal Consultant/Senior Advisor
Velocious Solutions Pvt. Ltd.
6-2017 - 7-2018
Project Manager
Accident Fund Insurance Company of America
9-2015 - 5-2017
Project Manager
Kellogg Company
12-2014 - 8-2015
Senior Consultant
AAA
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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