Payal Jain

Questioner
DISC Type : c

Director | Chief People Officer at Credility

Mumbai, Maharashtra, India

Overview

Payal Jain is the Director and Chief People Officer at Credility, where she applies a strategic and commercial approach to people operations. With over a decade of experience, she focuses on scaling businesses through culture, technology, and data. She earned her Master of Science from the University of Mumbai.

Payal is passionate about creating exceptional company cultures to drive business results. She believes in empowering teams with technology to enhance decision-making and operational excellence, reflecting her background in tech as a mobile game developer.

Her career uniquely transitioned from roles like Mobile Game Developer and Project Manager to leading People Operations as a CPO.

Personality Overview

Not Easily Convinced

Systematic

Value Seeker

They prefer to analyze every situation thoroughly.
  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Company Culture
Strongly believes that exceptional business results are only possible with an exceptional company culture and is passionate about scaling through this principle.
HR Technology
Focuses on leveraging technology and data to drive employee engagement and operational excellence, as seen in her work with lending tech platforms.
People-Centric Leadership
Guided by the strong belief that "People are People and not Resources," she advocates for a human-first approach in her CPO role.

Media Appearances

Interview of Payal Jain Co-Founder & CPO Credility at #inbfcsa 2023. Featured in YouTube

See Now

Work History

6-2018
Director | Chief People Officer at Credility
11-2008 - 5-2018
Director | Mobile Game developer | Project Manager at i-XL Technologies
6-2004 - 11-2007
Mobile Game Developer | Team Leader at mobile2win

Education

2002 - 2004
Masters of Science from University of Mumbai
1999 - 2002
Bachelor of Science from Mithibai College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : Director | Chief People Officer at Credility
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Insights For Selling To Payal

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Payal is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Payal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Payal move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Payal take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Payal

Personality Compatibility


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